Right of withdrawal
Consumers are entitled to a right of withdrawal according to the following stipulations, whereby a consumer is any natural person who concludes a legal transaction for a purpose that can be attributed neither to their commercial nor their self-employed professional activity:
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods. In order to exercise your right of withdrawal, you must give us
Lettmann GmbH
Franz-Haniel-Str. 53
D-47443 Moers
Telephone: +49 2841 / 999 289-0
Telefax: +49 2841 / 999 289-9
E-Mail: info@lettmann.de
by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Sample withdrawal form:
(If you want to cancel the purchase please fill out this form and send it back.)
- To Lettmann GmbH, Franz-Haniel-Str. 53 number: +49 (0) 2841 999 289 0, e-mail address: info@lettmann.de :
- I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name(s) of consumer(s)
- Address of consumer(s)
- Signature of the consumer(s) (only for paper notifications)
- date
(*) Delete as appropriate.
Consequences of withdrawal
If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract.
For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.
We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.
You have to send goods that can be sent as a parcel to Lettmann GmbH, Franz-Haniel-Str. 53, 47443 Moers to be returned or handed over. The period is granted if the goods are sent before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
Items that cannot be sent as a package will be collected from you at our expense.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exclusion of the right of withdrawal
The right of cancellation does not apply to long-distance contracts for the delivery of goods that are made to customer specifications or are clearly tailored to personal needs or that are not suitable for return due to their nature or can spoil quickly or whose expiry date has passed.
Special Instructions
The right of cancellation does not apply to long-distance contracts for the delivery of goods that are made to customer specifications or are clearly tailored to personal needs or that are not suitable for return due to their nature or can spoil quickly or whose expiry date has passed.